All shows at Jacobs Pavilion are rain or shine. Please note that the safety and security of fans is first priority. If conditions are unsafe shows may be delayed or canceled. You will be informed of any weather-related updates by email, to the email address you used when purchasing your tickets. Please bring suitable footwear and a raincoat or poncho.
All guests entering the venue are subject to a security screening. The purpose of the inspection is to detect PROHIBITED ITEMS, which are listed below:
For all event and venue related enquiries, please contact Jacobs Pavilion directly using the following form:
Jacobs Pavilion is situated on the waterfront of the Cuyahoga River, at the west bank of The Flats in downtown Cleveland, Ohio. 2014 Sycamore St, Cleveland, OH 44113
Getting to Jacobs Pavilion is a breeze, with many different transport options to choose from, including walking, bicycling, public transport (bus and light rail) and driving. Taxis or rideshare companies (i.e. Uber or Lyft) also operate in Cleveland and are a quick and convenient option.
Parking lots surround the Nautica Entertainment Complex but are not owned or managed by AEG. Nautica Entertainment Complex Parking is a 1,200-space surface lot, located on 1200 Elm Street. It is recommended that guests arrive in plenty of time for events in order to avoid congestion or delays – parking will be open several hours prior to the start of the event. It is advised that parking spaces are first-come, first-served.